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Character vs Competence


The Leadership Lesson the Springboks Are Teaching the World

A Leadership Growth Coaching Question to Start

Before you read any further, sit with this question for a moment:

If you had to choose between a highly skilled person with questionable character, and a less experienced person with unshakeable integrity, who would you build your team around?

Most leaders answer quickly. But most leaders also hire, promote and reward based primarily on competence. The Springboks are showing us there is a better way.

The Springbok Story

When Rassie Erasmus took charge of the Springboks in 2018, he inherited a team ranked sixth in the world that had suffered a series of record defeats. The playing personnel had not dramatically changed. The talent was largely the same group of men who had been losing. So what changed?

Everything that can't be measured on a stat sheet.

Erasmus rebuilt the culture from the ground up. He created an environment built on trust, accountability, honesty and shared purpose. He brought together players from vastly different backgrounds, different languages, different histories, different life experiences and forged them into one united team with a common identity and a common mission.

His clarity of vision, his attention to detail, and his ability to bring disparate people and systems into alignment transformed a team that had been written off into back-to-back Rugby World Cup champions.

But here is what the scoreboard doesn't show you. It wasn't just tactics. It wasn't just game plans. It was character; collective, intentional, hard-won character that became the Springboks' greatest competitive advantage.

What the Springboks Actually Built

Think about what Rassie Erasmus created beyond the wins:

A culture of selflessness. In a sport where individual statistics and spotlight moments drive egos, the Springboks became famous for the opposite. Players celebrated each other. Senior players made way for younger ones. Erasmus has built a leadership group for future seasons by exposing promising young players to the senior systems early not just developing skills, but developing character and leadership identity from the ground up.

A commitment to unity over uniformity. Erasmus used rugby as a vehicle for social cohesion turning Springbok matches into an environment where South Africans from every demographic could come together to celebrate their shared identity. That is not a coaching manual. That is character in action.

Resilience under pressure. The 2023 Rugby World Cup was won in dramatic knockout matches decided by the smallest of margins. The squad became known for resilience and mental toughness because Erasmus prepared his team mentally as well as physically, and that foundation was built on who they were, not just what they could do.

No egos in the room. When asked about bringing coaches back into the fold after unexpected departures, Erasmus said simply: "We don't have egos in the team, and we believe in sharing responsibilities as coaches." That sentence alone is a masterclass in leadership character.

The Leadership Lesson

Here is what the Springboks are demonstrating at the highest level of professional sport:

Competence gets you onto the field. Character determines what happens once you're there. (Remind you of a quote by John Maxwell that I use all the time, Competence gets you in the room, but character keeps you there.)

You can coach technique. You can develop tactical awareness. You can improve fitness, speed and power. But you cannot coach integrity. You cannot manufacture resilience. You cannot manufacture the kind of trust that holds a team together when everything is on the line and the clock is running out.

John Maxwell has said for decades that everything rises and falls on leadership. The Springboks are proving that leadership itself rises and falls on character. Rassie Erasmus's legacy is measured not only in victories but in the unity, hope and pride he has instilled a testament to the power of leadership to transcend boundaries and bring people together.

That is not a rugby achievement. That is a character achievement. The Rugby World Cups are simply the evidence.

What This Means for You

Whether you lead a classroom, a boardroom, a team of two or a nation of millions — the same principle applies.

The most dangerous gap in any leader's life is the gap between their competence and their character. When skills outpace integrity, the fall when it comes is spectacular. But when character leads, and competence grows to meet it that is when something genuinely extraordinary is built.

Ask yourself honestly:

  • Am I growing my skills faster than I am growing my character?

  • Do the people I lead trust me as much as they respect what I can do?

  • If my competence were suddenly taken away, what would be left?

The Springboks didn't just win two Rugby World Cups. They built something that will outlast every trophy, a culture rooted in who they chose to become, not just what they trained to do.

The Closing Truth

There will always be someone more skilled than you in your field. There will always be someone with more experience, more credentials, a more impressive CV.

But there is only one you. And the version of you that leads from character, from honesty, from accountability, from genuine care for the people around you, that version is irreplaceable.

Character is not a soft skill. It is the hardest skill there is. And it is always... always... more important than competence.


If this post stirred something in you — a desire to grow not just in what you do but in who you are becoming — that is exactly the work we do at Acorn to Oak Trees.

The acorn of your leadership potential is already within you. Let's grow it.

👉 Book a free 15-minute discovery call and let's talk about your next chapter.

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